VPS-SLCUT-US01 experiencing major outage

Main Website

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Support Systems

Operational

Status Page

Operational

Support Center

Operational

Live Chat Widget

Operational

Virtual Private Servers

Major outage

VirtFusion Panel

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

VPSB-DTX-US01

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

VPS-SLCUT-US01

99.99% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.98%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 202499.98% uptime

VPS-WVHM-UK01

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

VPS-WVHM-UK02

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

VPSG-ENG-NL01

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Website Hosting

Operational

CP-WVHM-UK01

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

DA-LON-UK01

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Pterodactyl

Operational

Pterodactyl Panel

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

PT-DTX-US01

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

PT-ENG-NL01

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Notice history

Feb 2024

VPS-SJCA-02 outage
  • Resolved
    Resolved

    VPS-SJCA-02 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    VPS-SJCA-02 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Server being moved to another Datacenter
  • Completed
    February 20, 2024 at 12:56 AM
    Completed
    February 20, 2024 at 12:56 AM

    Servers are coming online now. We apologize for the inconvenience caused by this downtime. We have taken strong measures to prevent this from happening again.

  • Update
    February 20, 2024 at 12:37 AM
    In progress
    February 20, 2024 at 12:37 AM

    We are still working on this. We will keep you updated.

  • In progress
    February 19, 2024 at 10:37 PM
    In progress
    February 19, 2024 at 10:37 PM

    VPS-SJCA-02 is currently offline. We are moving it to VPS-SLCUT-US01 which is in Salt Lake City, Utah. This is due to a failure of compliance between the data center and our provider. IP Addresses will not be changing and the services will be back online within 10-25 minutes.

Frontfacing service failure
  • Resolved
    Resolved

    We have decommissioned the faulty CPU leaving the system running with one CPU. We will replace the faulty CPU over the next few days.

  • Identified
    Identified

    Due to a CPU failure on our primary front facing systems, our website and related components are offline.

  • Investigating
    Investigating

    Our team have opended this case, more updates to follow.

Jan 2024

No notices reported this month

Dec 2023

No notices reported this month

Dec 2023 to Feb 2024